Logistics & transport
Contract invoicing, trip-by-trip billing and clear receivables for transport firms.
Trucking, delivery, freight and courier companies bill per trip, per shipment or on a monthly contract, then wait on client payment terms. Fatooraz produces e-invoices that support Phase 1 and Phase 2 requirements, with 15% VAT, partial payments, payment status and credit notes, so every trip becomes an invoice and every open balance is visible.
Problems we see in this industry
Trip-by-trip invoicing falls behind
Dozens of trips and deliveries a week are easy to miss when invoices are put together by hand. A forgotten trip becomes unbilled revenue, and a late invoice pushes payment later still.
Long payment cycles
Shippers often pay after a month or more, and sometimes in parts. Without a payment status per invoice and a list of open invoices per client, the owner cannot see who owes what when fuel and driver costs fall due.
Zero-rated and standard-rated legs on one job
Some transport services, such as qualifying international legs, can be zero-rated while domestic legs carry 15% VAT. Mixing them on a flat-rate invoice leads to wrong tax lines and awkward corrections.
Disputes over delivery charges
A damaged load, a waiting charge or a corrected rate can reopen an invoice that has already been issued. Once issued, an invoice cannot be edited, so each change needs a traceable credit or debit note.
How Fatooraz helps
A line for every trip or shipment
Add each trip, delivery or shipment as an invoice line with its own description and rate, and invoice contract clients on a regular monthly cycle with their details already saved.
InvoicingTerms, partial payments and open invoices
Set payment terms per client, record partial payments and filter the open invoices by client to see every balance and due date, so collection calls start from a clear figure.
Billing and paymentsThe right VAT category on each line
Choose zero-rated or 15% for each service line and check that VAT reports match your invoices. Confirm the treatment of international and domestic legs with your tax adviser.
VAT complianceCredit and debit notes for rate changes
Correct a rate, a waiting charge or a damaged-load adjustment with a credit or debit note linked to the original invoice. Both are e-invoices designed for ZATCA's requirements.
ZATCA e-invoicing (Fatoora)E-invoicing for this industry
Most freight and trucking work is billed to other businesses, so standard tax invoices are the norm: under Phase 2 they are cleared by ZATCA before they go to the client. A parcel desk or an individual customer is issued a simplified invoice instead, reported within 24 hours. Rate corrections are credit or debit notes. ZATCA's notices set out your wave and start date.
Numbers owners keep an eye on
- Invoiced revenue per trip or shipment
- Outstanding balance by client
- Average days to collect payment
- Credit notes issued against invoices
Frequently asked questions
Can one invoice cover many trips for the same client?
Yes. Add a line for each trip or shipment, with a reference and rate, and issue it as a standard tax invoice. Under Phase 2 it is cleared by ZATCA before it is sent to the client, and the invoice shows the open balance after each payment.
How do I show VAT on international and domestic legs?
Give each leg its own line and choose the tax category that applies: zero-rated for qualifying international transport, 15% for domestic legs. Fatooraz totals each category separately in VAT reports. Confirm the treatment of your routes with your tax adviser.
A client disputes a delivery after I invoiced it. What now?
Leave the original invoice as it is and issue a credit note for the disputed amount, or a debit note if a charge was missed. The trail stays clear for the client and for ZATCA, and the original invoice shows the updated balance.
Start with a workspace of your own
Try invoicing, e-invoicing and the point of sale for 90 days. No credit card, no commitment.