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Fatooraz

Najran · Najran Region

Restaurants & cafes in Najran: one workspace for invoices and sales

In Najran, business is shaped by domestic and international tourism and a busy retail and commercial market. For restaurants & cafes, that changes the day-to-day in specific ways.

A serving cloche, a coffee cup and a printed receipt

What this means for restaurants & cafes in Najran

Visitors pay by card or cash and often split one bill across a group, and many read English more easily than Arabic. Bilingual receipts and clear split payments cut down disputes at the counter, and the cashier flow has to stay fast when extra staff join for holiday peaks.

Cafés and quick-service counters inside malls and on busy shopping streets win on speed. Heavy lunchtime queues and short connection drops are normal there, so a till that keeps selling and issues a QR receipt for every order protects each sale.

Where Fatooraz fits

Common problems

Receipts that miss the e-invoicing basics

A till slip with no QR code, no seller VAT number or no clear 15% breakdown does not meet the e-invoicing rules, and fixing it later means issuing a credit note and a new invoice.

Catering and office orders need full tax invoices

Companies and event hosts ask for a tax invoice with their VAT number and agreed payment terms, not a till slip. Mixed in with counter sales, those orders leave the books untidy and make it hard to tell who has paid.

How Fatooraz helps

A simplified tax invoice with QR on every sale

Each order issues a simplified tax invoice with the QR code and 15% VAT shown clearly. Fatooraz is designed for the requirements of ZATCA Phase 1 and Phase 2, so issued invoices stay locked and corrections go through credit notes.

ZATCA e-invoicing (Fatoora)

Organised accounts for catering and corporate orders

Issue tax invoices with payment terms, record partial payments as they arrive and check each invoice’s status, whether unpaid, partly paid or paid, so you know what office and event clients still owe.

Billing and payments

What matters for businesses in Najran

Border and transit traders often invoice business customers who ask for clear, bilingual paperwork. Fatooraz issues Arabic and English tax invoices, credit notes for returns and payment status tracking for accounts that settle in stages. Farm and shop sales fit in the same workspace, and the accountant reads VAT reports without re-keying figures.

Questions about restaurants & cafes in Najran

How do I handle an order the customer returns after paying?

Issue a credit note linked to the original simplified invoice instead of deleting it, because issued invoices cannot be edited under the e-invoicing rules. The refund appears as its own document, and your VAT reports reflect both the sale and the return.

Can I issue invoices in Arabic and English to business buyers in Najran?

Yes. Invoices and receipts can be bilingual, which helps when buyers or partners want English beside Arabic. Tax invoices to VAT-registered buyers are cleared through ZATCA once Phase 2 applies to you. For zero-rated or exempt supplies, confirm the treatment with your accountant.

Who is responsible for ZATCA onboarding for a Najran business?

The taxpayer completes onboarding for their own business, using a one-time code from the Fatoora portal. Fatooraz walks you through each step inside the workspace, but it cannot generate that code for you. Follow ZATCA’s announcements to learn when your wave applies.

Try it for your Najran business

Set up a workspace in minutes and test invoicing, e-invoicing and the point of sale for 90 days. No credit card.