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Fatooraz

Qatif · Eastern Province

Business software for restaurants & cafes in Qatif

In Qatif, Eastern Province, business is shaped by energy and industrial activity, domestic and international tourism, and a busy retail and commercial market. For restaurants & cafes, that changes the day-to-day in specific ways.

A serving cloche, a coffee cup and a printed receipt

What this means for restaurants & cafes in Qatif

Industrial and workforce sites buy catering by contract: recurring orders, a named buyer, a VAT number and settlement on agreed terms. Caterers serving them issue standard tax invoices with a clear due date, kept separate from the simplified receipts of their walk-in counter.

Visitors pay by card or cash and often split one bill across a group, and many read English more easily than Arabic. Bilingual receipts and clear split payments cut down disputes at the counter, and the cashier flow has to stay fast when extra staff join for holiday peaks.

Cafés and quick-service counters inside malls and on busy shopping streets win on speed. Heavy lunchtime queues and short connection drops are normal there, so a till that keeps selling and issues a QR receipt for every order protects each sale.

Whether your outlet is in Tarout Island, Saihat, and Safwa, the workspace and the invoices look the same: set up once, use everywhere in the city.

Where Fatooraz fits

Common problems

Receipts that miss the e-invoicing basics

A till slip with no QR code, no seller VAT number or no clear 15% breakdown does not meet the e-invoicing rules, and fixing it later means issuing a credit note and a new invoice.

Mixed payments that do not add up at close

A table that pays part in cash and part by card, or a shift handed over mid-day, makes the totals drift. Without one session close covering every payment method, finding the gap can take hours.

How Fatooraz helps

A simplified tax invoice with QR on every sale

Each order issues a simplified tax invoice with the QR code and 15% VAT shown clearly. Fatooraz is designed for the requirements of ZATCA Phase 1 and Phase 2, so issued invoices stay locked and corrections go through credit notes.

ZATCA e-invoicing (Fatoora)

Bilingual receipts for every guest

Print receipts in Arabic and English so residents and visitors read the same invoice. The interface and reports stay right-to-left, which keeps staff comfortable and training on the screen short.

Arabic-first and bilingual

What matters for businesses in Qatif

A Qatif contractor supplying maintenance crews to a plant needs tax invoices that agree with the buyer's records and a clear month-end picture of VAT. A traditional shop or farm stand needs the opposite: a quick way to issue compliant simplified invoices without technical fuss. Fatooraz offers VAT reports for review, credit and debit notes for corrections, and a POS with Arabic receipts for counter sales, so both kinds of business stay in order.

Questions about restaurants & cafes in Qatif

Does a dine-in or takeaway receipt need a QR code?

Yes. Sales to individual customers are simplified tax invoices, and since Phase 1 they carry a QR code. Fatooraz adds it to every receipt together with the seller details and the 15% VAT breakdown. Check ZATCA announcements for when Phase 2 reporting applies to you.

Our shop in Qatif still writes invoices by hand; what do the e-invoicing rules require instead?

Since December 2021 invoices must be electronic and cannot be edited or deleted once issued, and simplified invoices carry a QR code. Fatooraz issues invoices this way, and a credit note corrects a mistake instead of erasing it.

Who is responsible for ZATCA onboarding for a Qatif business?

The taxpayer completes onboarding for their own business, using a one-time code from the Fatoora portal. Fatooraz walks you through each step inside the workspace, but it cannot generate that code for you. Follow ZATCA’s announcements to learn when your wave applies.

Try it for your Qatif business

Set up a workspace in minutes and test invoicing, e-invoicing and the point of sale for 90 days. No credit card.