Auto services & spare parts
Job invoices, counter sales and company accounts for workshops and parts shops.
A workshop sells labour and parts on the same job, a tyre shop sells at the counter, and fleet customers expect agreed payment terms. Fatooraz handles all three with e-invoices built around Fatoora requirements, 15% VAT, credit notes for returns and bilingual documents, so the service bay, the parts counter and the office stay in step.
Problems we see in this industry
Labour and parts on one job
The final bill often differs from the first estimate once extra parts and labour are added. Unclear lines about what was fitted and why lead to arguments at handover and delayed payment.
Company vehicles paid late
Companies send vehicles through the month and settle on their own schedule. With no clear payment status per invoice and no list of open invoices per company, the owner cannot tell which job is paid, which is overdue and which was never invoiced.
Rushed counter sales
Walk-in customers buy tyres, oil, batteries and accessories in minutes. Handwritten slips slow the line, and the day's cash rarely matches the sales unless someone reconciles it by hand each evening.
Returns and goodwill adjustments
A wrong part comes back, a warranty repair is redone or a discount is agreed after the invoice was issued. Issued invoices cannot be edited, so each of these needs a clean credit note rather than a quiet change.
How Fatooraz helps
Invoices with labour and parts lines
Build the invoice line by line: labour, parts and consumables, each with a clear description and 15% VAT. Bilingual documents leave the customer with a record of exactly what was done.
InvoicingPayment terms and open invoices per company
Set payment terms per company, record partial payments, then filter the open invoices by company to see every job still unpaid and the open balance, so your figures agree with the company's.
Billing and paymentsCounter sales for tyres, oil and accessories
A cashier screen with barcode scanning, price lists, split payments and Arabic receipts with a QR code, plus daily session closing so the till matches the sales.
Point of sale (POS)Credit notes for returns and corrections
Issue a credit note against the original invoice for a returned part or an agreed discount, and a new invoice if the job is re-billed. Both are e-invoices like the original sale.
ZATCA e-invoicing (Fatoora)E-invoicing for this industry
Individual car owners and counter customers receive simplified tax invoices with a QR code, issued immediately and reported to ZATCA within 24 hours once Phase 2 applies to you. Company and fleet work is normally billed with standard tax invoices, which are cleared before they reach the customer. Returns need credit notes. Check ZATCA's announcements for your wave dates.
Numbers owners keep an eye on
- Average invoice value per job
- Counter sales per day
- Outstanding balance by company account
- Credit notes issued for returns
Frequently asked questions
Which invoice do I issue when a company brings in its vehicle?
A VAT-registered company normally receives a standard tax invoice with its name and tax details, which ZATCA clears under Phase 2 before it goes to the customer. An individual owner receives a simplified invoice with a QR code, reported within 24 hours.
What if a customer returns a part after the job is invoiced?
Do not edit the invoice. Issue a credit note for the returned part against the original invoice, then refund or offset the balance. The credit note is an e-invoice as well, so your VAT reports reflect the return.
Can one shop use invoicing for fleet clients and a POS for the parts counter?
Yes, on the Business plan. The POS handles walk-in parts and tyre sales with simplified invoices, while invoicing covers job invoices and company accounts on payment terms. Both feed the same VAT reports.
Start with a workspace of your own
Try invoicing, e-invoicing and the point of sale for 90 days. No credit card, no commitment.